SHIPPING & DELIVERY
By placing an order with us, you accept the following terms and conditions regarding shipping and delivery.
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DISPATCH TIME
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All orders are shipped within 24 - 48 hours of placement, excluding weekends and public holidays.
AUSTRALIAN SHIPPING METHODS & RATES - unless otherwise specified on the info bar.
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$10.95 for Standard Post - Flat rate
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$15.95 for Express Post - Flat rate
DELIVERY TIME FRAMES
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Standard Post 2 - 10 Business Days
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Express 1 - 3 Business Days
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INTERNATIONAL SHIPPING
All international orders will be insured and tracking details made available via email. Please note that some delays may be experienced due to limited airline capacity or government restrictions.
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NEW ZEALAND - unless otherwise specified on the info bar.
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Flat rate of $15.95 for standard shipping
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10 - 20 business days
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Flat rate of $25.95 for express shipping
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3 -8 business days
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USA & CANADA - unless otherwise specified on the info bar.
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Flat rate of $38.95 for standard shipping
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10 - 20 business days
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Flat rate of $49.95 for express shipping
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7 - 15 business days.
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UNITED KINGDOM
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Flat rate of $59.95 for standard shipping
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9 - 15 business days
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Flat rate of $69.95 for express shipping
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6 - 10 business days
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INTERNATIONAL CUSTOMS FEES
All prices are in Australian Dollars (AUD) and do not include local taxes and import/custom duties for international orders. Any importing duties or taxes due at the time of delivery are solely the responsibility of the recipient.
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If an order is refused due to customs fees or additional taxes/ fees we will not be responsible for refunding or handling of any abandoned orders. If you are unsure of the applicable taxes and customs fees that are relevant to your purchase we suggest contacting your local customs office before placing your order.
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